top of page
Common Questions
About the product
Why are Double Dribble products so low on stock?
All recycled materials are unique, bringing together balls from different brands, patterns, and structures. Each one has its own story. After designers select the best piece, they present completely different appearances. Even with the same pattern, no two products are exactly the same!
Why use ball as material?
Since every piece is unique, can I determine the color or texture on the product?
I want to make my goods my own, what customization services does Double Dribble provide?
I have used balls ready to be upcycled, can I use my own ball as material for crafting?
I have used balls ready to be tossed away, can I hand them to you?
Orders and Shipping
Why register before purchase?
To provide you with the latest updates, new products, events, deals, exclusives and more! Members also receive direct order updates and birthday coupons!
How can I check the order progress if I am not a member?
After placing an order, how long till I receive my goods?
需要早點收到，可以盡快幫我寄出嗎？
What to do if there is an issue with the delivered product?
連絡我們
有任何問題可於服務時間內，以下列方式詢問我們：
信箱：dbdrservice@gmail.com
客服電話：04 2631 3530（周一~周五 10:00~18:00，例假日除外）
臉書、IG專頁透過訊息聯繫，客服將於確認訊息後盡快回覆您。
bottom of page